Mug
For Men Skin Care Ordering Policies
Payments:
We
accept VISA, MasterCard, American Express, Discover Card &
PayPal
No
Checks Accepted unless approved by management
Shipping:
Taxes:
All customers will be charged California sales tax. California businesses must
submit a copy of their Reseller's Permit or tax will be charged.
Backorders:
We will make every effort to ship your order complete, but
occasionally we have to backorder items. We will not charge on
backordered items until they ship. We will contact you prior to
shipping backorders to ascertain that the items are still required.
You do not need to re-order backordered items. If the backordered
items ordered were over $1000, we will cover the shipping charges.
Those
pesky problems:
If
you have a problem with your order, call us within 5 business days
from receipt of the order. On returns due to our error, we will pay
regular USPS priority mail to return items and ship replacements.
DAMAGES:
If your order is damaged,
please contact the local freight office for damage inspection and
contact us to notify us of the situation.
Returned
Shipments:
All
Returns must have an authorization number, which must be placed on
the outside of the box in magic marker. A return authorization
number can be obtained by calling: 760-494-3669
ONLY
product exchanges will be accepted beyond one month of original
purchase date (good excuses welcomed).
No
return or exchanges after 90 days.
Returned
items must be received by us unopened and resalable condition. Each
product must be placed “box in a box” (place product in a box and
then place in shipping box). For one's and two's a padded shipping
envelope may be used and are available for free here.
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